Privacy Policy for Mazagri Group (Mazagri.net)
Effective Date: October 26, 2025
1. Introduction
Welcome to Mazagri Group (“we,” “our,” or “us”). We are a social enterprise organization based in Hong Kong, dedicated to [briefly state your mission/purpose, e.g., “advancing sustainable agriculture through innovative technology and community initiatives”]. This Privacy Policy outlines how we collect, use, process, store, and disclose your Personal Data when you visit our website at https://mazagri.net, use our services (including Mazagri AI and other group initiatives), or interact with us.
We are committed to protecting your privacy and handling your Personal Data in a transparent and secure manner, in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (PDPO) and, where applicable, other international data protection laws such as the General Data Protection Regulation (GDPR).
By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Definitions
- Personal Data: Any data (a) relating directly or indirectly to a living individual; (b) from which it is practicable for the identity of the individual to be directly or indirectly ascertained; and (c) in a form in which access to or processing of the data is practicable. This includes names, email addresses, phone numbers, IP addresses, and other identifiers.
- Data User (Controller): The person or organization who (either alone or jointly or in common with other persons) controls the collection, holding, processing or use of personal data. For this policy, Mazagri Group is the Data User.
- Website: Refers to mazagri.net and any associated subdomains or platforms operated by Mazagri Group.
- Services: All services offered by Mazagri Group, including Mazagri AI, other agricultural initiatives, and related support.
3. Personal Data We Collect
We may collect and process various types of Personal Data about you, depending on how you interact with our Website and Services:
- Identity Data: Name, username, date of birth, gender, company/farm name.
- Contact Data: Email address, mailing address, telephone number.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
- Usage Data: Information about how you use our Website and Services, including pages visited, time spent on pages, links clicked, and navigation paths.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
- Inquiry Data: Information you provide when submitting inquiries through contact forms, emails, or phone calls (e.g., nature of inquiry, specific details provided).
- Account Data (if applicable): If you create an account for Mazagri AI or other services, this may include login credentials, preferences, and service-specific usage data.
- Financial Data (if applicable): If you make purchases or subscriptions, we may collect payment details (though typically processed by third-party payment processors who are PCI compliant). We do not store full credit card details on our servers.
4. How We Collect Your Personal Data
We use different methods to collect data from and about you, including:
- Direct Interactions: You may give us your Identity, Contact, and Inquiry Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes Personal Data you provide when you:
- Inquire about our products or services;
- Subscribe to our newsletters or publications;
- Request a demo or download resources;
- Create an account on our platform (e.g., Mazagri AI);
- Participate in a survey, competition, or promotion;
- Give us feedback or contact us for support.
- Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this Personal Data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy (Section 9) for more details.
- Third Parties or Publicly Available Sources: We may receive Personal Data about you from various third parties and public sources as set out below:
- Technical Data from analytics providers (e.g., Google Analytics).
- Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.
- Identity and Contact Data from publicly available sources (e.g., company registers).
5. How We Use Your Personal Data
We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- Where you have given us explicit consent to do so.
Below are the ways we may use your Personal Data:
- To Provide and Maintain Our Services: To operate our Website, deliver our services (including Mazagri AI), process transactions, manage your account, and provide customer support.
- To Improve Our Website and Services: To analyze usage patterns, identify popular features, diagnose technical issues, and improve user experience.
- To Communicate with You: To respond to your inquiries, send you administrative notifications, service announcements, and updates.
- For Marketing and Promotion: To send you newsletters, marketing materials, and information about our products, services, events, or initiatives that we believe may be of interest to you, where you have consented or where we have a legitimate interest to do so. You have the right to opt out of marketing communications at any time.
- For Security and Fraud Prevention: To protect our Website, systems, and users from fraud, security breaches, and other harmful activities.
- To Comply with Legal Obligations: To meet legal, regulatory, or tax requirements, and to respond to lawful requests from public authorities.
- For Research and Development: To better understand market needs and develop new features, products, or services.
6. Disclosure of Your Personal Data
We may share your Personal Data with the following categories of recipients:
- Within the Mazagri Group: Your Personal Data may be shared among different entities within the Mazagri Group (e.g., between Mazagri.net and Mazagri AI operations) for internal administration, to provide you with integrated services, and for reporting purposes.
- Service Providers: We engage trusted third-party service providers to perform functions and provide services to us. These include:
- IT and system administration services (e.g., hosting, data storage).
- Customer support and communication platforms.
- Marketing and advertising services.
- Analytics providers (e.g., Google Analytics).
- Payment processors.
- Professional advisors (e.g., lawyers, accountants).These service providers are contractually obligated to protect your Personal Data and are prohibited from using it for any purpose other than providing services to us.
- Legal and Regulatory Authorities: We may disclose your Personal Data if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency), or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any such change in ownership or control of your Personal Data.
- With Your Consent: We may disclose your Personal Data to any other third party with your explicit consent.
7. International Data Transfers
Mazagri Group is based in Hong Kong. However, some of our third-party service providers may be located in, or process your Personal Data in, countries outside of Hong Kong, including but not limited to the United States and the European Union.
When we transfer your Personal Data outside Hong Kong, we take steps to ensure that your Personal Data is afforded a similar level of protection to that in Hong Kong, including by ensuring at least one of the following safeguards is implemented:
- The transfer is to a country that has been deemed to provide an adequate level of protection for Personal Data by a relevant authority.
- We use specific contracts approved by relevant authorities which give Personal Data the same protection it has in Hong Kong (e.g., Standard Contractual Clauses for transfers out of the EU).
- Where we use providers based in the US, we may transfer data to them if they are part of privacy frameworks that ensure similar protection.
8. Data Security
We have implemented appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. These measures include [mention general categories, e.g., “encryption, firewalls, access controls, and regular security audits”].
In addition, we limit access to your Personal Data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
9. Cookie Policy
Our Website uses cookies and similar technologies (e.g., pixel tags, web beacons) to enhance your browsing experience, analyze site usage, and support our marketing efforts.
- What are cookies? Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
- How we use cookies: We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them). We use cookies for:
- Strictly Necessary Cookies: Essential for the operation of our Website (e.g., secure login).
- Analytical/Performance Cookies: To understand how visitors use our Website, which pages are most popular, and identify areas for improvement (e.g., Google Analytics).
- Functionality Cookies: To remember your preferences (e.g., language choice) and personalize your experience.
- Targeting/Advertising Cookies: To deliver relevant advertisements to you and measure the effectiveness of our campaigns.
- Your Choices: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.
10. Data Retention
We will only retain your Personal Data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, we may anonymize your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
11. Your Rights
Under the PDPO and other applicable data protection laws, you have certain rights regarding your Personal Data. These rights may include:
- Right to Access: You have the right to request access to your Personal Data held by us.
- Right to Correction: You have the right to request the correction of any inaccurate or incomplete Personal Data we hold about you.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion or removal of your Personal Data where there is no compelling reason for its continued processing.
- Right to Restrict Processing: You have the right to request that we temporarily halt the processing of your Personal Data under certain conditions.
- Right to Data Portability: You have the right to request the transfer of your Personal Data to you or to a third party.
- Right to Object to Processing: You have the right to object to the processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
- Right to Withdraw Consent: Where we are relying on consent to process your Personal Data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the Privacy Commissioner for Personal Data, Hong Kong (PCPD) if you believe your privacy rights have been violated. We would, however, appreciate the chance to deal with your concerns before you approach the PCPD, so please contact us in the first instance.
To exercise any of these rights, please contact us at support@mazagri.net. We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
12. Third-Party Links
Our Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.
13. Children’s Privacy
Our Website and Services are not intended for children under the age of 13. We do not knowingly collect Personal Data from children under 13. If we become aware that we have collected Personal Data from a child under 13 without verification of parental consent, we take steps to remove that information from our servers. If you believe that we might have any information from or about a child under 13, please contact us at support@mazagri.net.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. Any changes we make to our Privacy Policy will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your Personal Data. Your continued use of the Website after any changes indicates your acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise any of your rights, please contact us:
By Email:
By Post:
Data Protection Officer
Gruppo Mazagri
Physical address updating soon
[SAR Hong Kong]